Shipping and returns

SHIPPING

PRODUCTION TIME

All our jewellery is handmade to order. Please allow 1-2 weeks for your piece to be crafted, hallmarked and shipped to you. If you need something in a hurry, get in touch at hello@gaylecait.com and we will do our best to get it to you.

SHIPPING COSTS AND TRACKING

We offer free worldwide shipping for orders over €100. For orders under €100, there will be a shipping fee of €5.99. Once your package is dispatched you will receive a tracking number, which allows you to keep track of your order.

CUSTOMS AND IMPORT FEES

If you live outside Ireland and Northern Ireland you may be charged import fees. We are not responsible for international taxes and duties.

 

RETURNS

RETURNING AN ITEM

If for any reason you are unhappy with your jewellery, please let us know within 14 days of receiving your item. Your item must be in its original packaging and in the same condition that you received it. We do not cover the cost of return postage. For hygiene reasons we cannot accept the return of earrings. This does not affect your statutory rights.

RESIZING

If your ring does not fit, you can return it to us and we will resize it free of charge. We do not cover the cost of postage. There will also be a shipping fee of €6.99 to return to return it to you.